Policy:
 

EPDM Coatings LLC., Maintains this site for your information and personal use. Access to and use of this site are subject to the terms and conditions set forth below.

Secure Ordering

At EPDM Coatings LLC, your online credit card transactions are secure. We use Secure Socket Layering (SSL), the standard encryption technology that ensures safe Internet transmission of your personal information. Within our secure order form, depending on your browser you will see a padlock at the bottom right of your browser, you may receive a pop-up message telling you that you are entering a secure area or the letters "http" in the URL will change to "https" indicating you are in a secured area employing SSL. Upon receiving your credit card statement you charge for Liquid Roof will be reflected by a charge by EPDM Coatings LLC.

Disclaimer

While EPDM Coatings LLC makes all reasonable efforts to ensure the information and materials contained in this Site are accurate, EPDM Coatings LLC makes no representations or warranties as to the accuracy, reliability or completeness of the information, text, graphics, links or other items contained in the Site or in any site linked to or from the Site. EPDM Coatings LLC expressly disclaims liability for any errors or omissions in the materials contained in the site or in any site linked to or from the site. EPDM Coatings LLC reserves the right to make changes in the programs, policies, products and services described in this site at any time without notice.

Links

For our customers' convenience, EPDM Coatings LLC may provide links to other sites. In addition, links to this Site may be provided from other sites either known or unknown to EPDM Coatings LLC. EPDM Coatings LLC is not responsible for the content of any site that is linked to or from this Site. Linked sites to or from this Site does not imply that EPDM Coatings LLC, sponsors, licenses,endorses, is affiliated with or is otherwise connected to the site, the products or services described therein or its owner; and EPDM Coatings LLC has authorized the linked site to use any trademark, trade name, logo or other trademarked or copyrighted material of EPDM Coatings LLC.

How We Use Your Information

The information you provide to us when communicating in writing, online or by phone is not sold or shared with anyone at anytime. EPDM Coatings LLC's may extend offers to you directly to you via e-mail or direct mail at which time our customers have the option of responding but in no way are these offers coming directly from our third party affiliates. Access to your information is restricted to EPDM Coatings LLC. We do not disclose or sell your information to non-affiliated third parties, except with your prior consent. Currently, we do not use cookies to gather information about our customers.

Payment/Return Policy

A service charge of 2.5% per month will be charged on all invoices not paid within 15 days from the date of the invoice. Deposits on orders of 100 gallons or more are non-refundable. Clients agree to pay reasonable attorney fees and collection costs incurred by EPDM COATINGS,and also gives their personal guarantee to any outstanding payments. Warranties are based on the material being applied on the original surface such as metal, sheet epdm, Metal - Coated or Galvanized Steel Weathered Aluminum Weathered Copper EPDM Rubber membrane concrete (except foot traffic surfaces) Urethane Foam, Primed Wood Fiberglass, PVC Sheet, and Pipe Acrylic Sheet, Sponge Rubber insulation, EPDM Rubber Membrane on flat or sloped Roofs,Weathered Steel Siding, Weathered Fiberglass, Weathered standing seam and corrugated metal roofs, Weathered Vinyl, PVC and Polycarbonate plastic, Foam insulation for pipe Cast Concrete foundations. Warranties are not provided for application on top of other applied materials.

On our order form we ask that you confirm your order before submission and verify the information you completed. Please be sure your order is correct before submitting. EPDM Coatings LLC is not responsible for errors make by its customers. EPDM Coatings LLC retains all order forms processed over its website and sends out a response confirming the information you entered in your order form. We gladly replace any items you receive damaged by the carrier. It is the consumers responsibility to check the order before shipping company leaves. After shipping company leaves you have accepted the order and verified that it was not damaged. EPDM Coatings LLC will provide a refund on any 5 gallon pail ( EXISTING COMMERCIAL ACCOUNTS ONLY ) that has not been opened. Commercial accounts must provide their ASDI number with the return. Any 5 gallon pail received that has been opened will not be accepted. There are no returns on gallons or gallon kits. Commercial customer returns are not accepted after 15 days from order date. Buyer is responsible for return shipping and original cost of shipment to deliver to your address when the order was made plus an additional per item restocking fee $25.50. You will need to contact us for the proper address for returns 866-311-EPDM or e-mail us at info@liquid-roof.com. EPDM Coatings is not responsible for returns you make to any address/or warehouse point of shipment other than the address we provide for 5 gallon pails. Any order placed will gladly be refunded providing you contact us by phone prior to your order being shipped. By placing your order you agree you will not refuse shipment or attempt a chargeback on any valid order placed.

Website Warranties

ALL INFORMATION ON THE WEB SITE IS PROVIDED TO USERS ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. USE OF THE WEB SITE AND THE CONTENT AVAILABLE ON THE WEB SITE IS AT THE SOLE RISK OF THE USER. ANY AND ALL CLAIMS FROM CONSUMERS ARE TO BE MADE DIRECTLY TO THE MANUFACTURER AND BY PURCHASING LIQUID ROOF ON THIS SITE YOU AGREE TO HOLD HARMLESS EPDM COATINGS LLC OF ANY AND ALL LOSSES ARISING OUT OF THE PRODUCT WEATHER DIRECT OR INDIRECT. EPDM COATINGS, LLC DOES NOT WARRANT THAT USE OF THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE AND IS NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE THROUGH THE WEB SITE. IT IS THE RESPONSIBILITY OF EACH USER TO EVALUATE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR CONTENT AVAILABLE ON OR THROUGH THE WEB SITE. USERS ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT THEY MAY OBTAIN FROM THE WEB SITE IS FREE OF VIRUSES OR ANY OTHER DESTRUCTIVE PROGRAMS OR CODE. WARRANTY QUESTIONS REGARDING THE PRODUCTS WE CARRY MUST BE TAKEN UP DIRECTLY WITH THE RESPECTIVE MANUFACTURER. EPDM COATINGS AS A DISTRIBUTOR IS NOT RESPONSIBLE FOR THE PERFORMANCE OF THE PRODUCTS IT CARRIES.