I just wanted to tell you that you sell the best RV roofing product that I have come across in my 60 years. I also would like to tell you that this beautiful spirited lady represented your company with such positive attitude and pleasant voice made my day.
She replied to both of my phone calls very fast and answered all my questions. She along with your companies “Liquid Roof” product just make me want to tell all my RV friends (and I plan on telling everyone).
Adrian was so nice to me,I called because I bought a 4 gallon pail to coat the EPDM roof on my 5th Wheel RV,I had though that I had a 4-6 hour pot life after mixing–but hear in Arizona I found out that that 4-6 hour is 2-2.5 hours because of the low humidity and warmer outdoor temperature. I ended up only using about 1 gallon before the product became to tacky to spread,so I ended up throwing out about 3 gallons. (my fault). I had called to see if I could save it ,but Adrian was nice and explained that once its gone its gone and it can’t be thinned.
Anyway,. I am still going to use your Great product I will just have to order another 3 gallons. I had a company for over 20 years and I wish I had people like Adrian working for me.She is a terrific person and and a great person representing your company when (Big Dummy’s like me) mess up and call.
Thanks you for taking the time to read my feedback.
Sincerely, Mr.Michael L. Tucson,Arizona